This episode depicts the initial encounter between new driver Henry Jackson and his arrogant employer, Victoria Cardoso. From the outset, Victoria displays extreme contempt and disdain for Henry. After he opens the car door for her and is ignored, he attempts to break the ice by introducing himself in a friendly manner in the car. However, this gesture completely enrages Victoria, who sternly reprimands Henry, making it clear that he is merely an "invisible" and "quiet" tool and threatening to fire him, just like the previous ten drivers, if he doesn't follow her rules.
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